Shipping policy

Thanks for shopping with GXB Nior. Here's what to expect after you place an order.

Where we ship

We currently ship to addresses within the United States.

Processing time

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You'll get a confirmation email when your order is placed and another with tracking once it ships.

Delivery time

Most orders arrive within 7-15 business days after shipping. Some items ship from different warehouses, so if you order more than one product, your items may arrive in separate packages on different days.

Shipping costs

Shipping costs, if any, are shown at checkout before you pay.

Tracking

Tracking numbers can take 2-5 days to show movement after you receive them. If your tracking hasn't updated in 7 days, contact us and we'll look into it.

Delays, lost or damaged packages

Carrier delays during holidays or bad weather are out of our control, but we'll help however we can. If your order hasn't arrived within 20 business days of shipping, or it arrives damaged, email us with your order number (and photos for damage) and we'll make it right with a replacement or refund.

Wrong address

Please double-check your shipping address at checkout. Contact us within 12 hours of ordering if you need to change it. We can't be responsible for orders shipped to an incorrect address entered at checkout.

Contact

Questions about your order? Email us at ximariongb@gmail.com.